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Peg Mead

peg.mead@balfour.com

Alexandra Rawson
arawson@friars.providence.edu

Balfour Customer Service

phone: (800) 996-8636

BALFOUR’S LIMITED LIFETIME WARRANTY

Your BALFOUR ring is hand-crafted to meet your complete satisfaction. Only the finest materials have been used to ensure years of enjoyment. The following services will be performed without charge for the original owner of the BALFOUR Providence College Ring:

  • Repair defects in workmanship or materials at the time of original delivery.
  • If repairs cannot be made due to defects in workmanship and materials, the product will be replaced at BALFOUR’s discretion.
  • Resize Ring (all rings can be resized up to two sizes).
  • Clean and polish your Ring.
  • Genuine stones and diamonds are not covered.
  • Should your year of graduation or degree change at the same school, a change to your ring will be made at no charge (limited to one occurrence for year date and one occurrence for degree). A charge may apply for engraving changes where year date or degree is included.
  • No other change from the original order is permitted under the warranty.
  • This warranty is void if work is performed on your Ring by someone other than BALFOUR
  • If the Ring is damaged or worn beyond your satisfaction, it may be exchanged for a Ring of current design at Balfour’s current remake charge.
  • Damages resulting from improper handling, lack of care, or normal wear and tear are not covered by this warranty.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. In the event your ring needs warranty or non-warranty service, return your ring insured with a letter of instruction to:  Balfour College Rings, 7211 Circle S Rd., Austin, TX  78745.

All BALFOUR PC class of 2015 Rings have the following additional warranties:

Failure to Graduate
A student who fails to graduate with his/her class may return his/her Ring for a full refund.

Resolution of Warranty
DisputesDisputes as to the validity of the warranty clauses will be resolved by the PC 2015 Ring Core.  BALFOUR agrees to abide by the decision of the Core.  With BALFOUR’s philosophy that the customer is always right, such arbitration by the Committee has never been necessary.

Change of Finish
Should a student not be totally satisfied with his or her original choice of finish, refinishing would be completed at no additional charge.

Ring Loss Protection Plan

Your Balfour Providence College Ring is so precious that it is automatically protected against loss or theft. If your Ring is lost or stolen, BALFOUR will replace the Ring after payment of a deductible based on the metal plus shipping and handling and appropriate sales tax. This protection plan is in effect for four years from the date of purchase on all original Rings, and is limited to a single replacement of the original Providence College Ring during the four year period. This ring loss protection plan excludes diamonds and precious stones.

Catholic and Dominican

What does it mean to be a Catholic and Dominican college? We invite you to explore this question and the distinctive mission of Providence College.
About Providence College's Catholic and Dominican Identity