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IT Helpdesk
Accinno Hall, Room 115
401-865-HELP
helpdesk@providence.edu

      

​Email Client Configuration

How do I configure Microsoft Outlook to check my PC email?

 
If you are a student, use the email setup guide at http://help.outlook.com/en-us/140/dd936216.aspx.

If you are a member of the faculty or staff see below:

Outlook 2010 for Windows

  1. Open Outlook.
  2. It should ask for your name, email address, and password. If you are logged onto a computer on the Providence domain, it should auto-discover this information.
  3. If it does not automatically ask you for this information, go to the Tools menu and choose Account Settings. Then click New and enter in the information.
  4. Click Next and it should auto-discover your email account information.
  5. Outlook should now be set up.
  6. If you are off campus, it will ask for a username and password. The username box should be filled with PROVIDENCE\username. Simply enter your email password in the password box and click OK. If you are doing this from a computer on the Providence domain, this will not happen.

Outlook 2011 for MacOS X

  1. Open Outlook.
  2. Under the Outlook Menu Bar, select Preferences.
  3. Click Accounts.
  4. Select Exchange Account.
  5. In the email address field, enter your full email address.
  6. In the Method field, select User Name and Password.
  7. In the User Name field, enter "providence\username" (without quotation marks and where "username" is replaced by your username).
  8. Enter your password in the password field.
  9. Make sure "configure automatically" is checked.
  10. Click Add Account.

How do I configure Thunderbird to check my PC email?

If you are a student, use the email setup guide at http://help.outlook.com/en-us/140/dd936216.aspx.

If you are a member of the faculty or staff, see below:

  1. Open Thunderbird.
  2. Click Create New Account.
  3. Enter you account information and click Continue.
  4. Check that Incoming server is IMAP.
  5. Use post.providence.edu as the Incoming server.
  6. Use port 993 for the Incoming server.
  7. Use post.providence.edu as the Outgoing server.
  8. Use port 587 for the Outgoing server.
  9. Click Re-test Configuration.
  10. If you get an error, for Incoming use SSL/TLS under SSL and Normal Password under Authentication.
  11. For Outgoing use STARTTLS  under SSL/TLS and Normal Password under Authentication.
  12. Click Create Account.
  13. Click OK.
  14. Allow account to sync.

How do I configure Apple Mail to check my PC email?

 

If you are a student, use the email setup guide at http://help.outlook.com/en-us/140/dd936216.aspx.

If you are a member of the faculty or staff, see below:

  1. Open Mail.
  2. If you have not setup an account in mail, you will be prompted for your name, email address, and password. Enter this information and click Continue.
  3. Mail should automatically detect the server settings and ask you what you want to sync. Check all boxes click Create.
  4. Your account should now be setup. It could take several minutes for all your mail to sync.
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