SchoolDude
This page provides a guide to entering your own trouble tickets using SchoolDude.
You can access the ticket system by going to one of the links below depending on what type of request you're looking to submit.
Once you're on the MySchoolBuilding page, you should enter your email address.
After you've entered your email address, it will bring you to the trouble ticket page. You will see 5 tabs at the top of the page. We're really only concerned with 3 of them.
Maint Request: Use this to enter a ticket with Physical Plant.
IT Request: Use this to enter a ticket with the Helpdesk/IT Department.
My Requests: Use this to view the status of your requests.
Once you are at the proper form, the information requested is self-explanatory. You will be asked for a password at the end of the form. The password is "providence" (without the quotation marks).