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Workshop: Leading from the Perspective of Strength-based Management

Presented by Eileen Hays, President/CEO, Amos House

This workshop will explore the principles of “Strength-Based Management” and how leaders can fully integrate staff and community in the decision making process. The goal is to identify ways to draw on the inherent strengths and abilities of staff and consumers of services. The role of reciprocity in relationships and how this challenges the notion of a deficit model where the “professional” helps those in need with the “receiving” being a passive process will be explored. Participants will be challenged to think about the importance of self awareness and appropriate self disclosure and how this fosters strong relationships.

Eileen Hayes, President and CEO of Amos House, has been a social worker for 25 years. She received her Master’s Degree from NYU School of Social Work in 1984. Throughout her career she has held a variety of positions including the Director of Services for Adolescents and Young Families at the YWCA of New York and the Director of Parenting Education Services for the New York City Department of Health. Under Ms. Hayes’ leadership, Amos House has grown into a comprehensive social service agency that includes 13 buildings, 143 residential beds, culinary arts and carpentry training programs, a literacy program, and three social enterprise businesses. They are More Than a Meal Catering; Amos House Builds, a home renovation business; and the Friendship Café. In addition, Amos House operates the largest soup kitchen in Rhode Island. Ms. Hayes is the co-chair of the Housing Committee of the Providence Mayor’s Task Force on Re-Entry. For several years, she was a board member of the Rhode Island Coalition for the Homeless. Ms. Hayes is also a national consultant and trainer. In 2007, she received a Citizen Citation from the City of Providence recognizing her outstanding commitment to the children and families of our municipality.
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