HOURS: Sunday & Saturday: 9 a.m. to 2 p.m., Wednesday & Thursday: 9 p.m. to 2 a.m.

REPORTS TO: Library Commons Librarian - Technology & Access

OVERVIEW: Assist library patrons at the public service desks, computer stations, via the telephone, and elsewhere in the library.  Assist the library staff in administrative, public, and collections services as needed.

ESSENTIAL DUTIES:
1. Assist library patrons in their needs concerning circulation, reserves, materials location, interlibrary loan, basic technology needs (PC/Macintosh hardware and software, research, digital services, printing, processing, formatting, e-mail communications, etc.), especially from the circulation desk and 2nd floor information and help desk and over the telephone.
2. Assist library administration and commons staff with basic needs, including circulation (PC and HELIN loans, patron record databases, etc.), stacks-maintenance and collection/building projects, reference and digital services, etc., collections services, archives and special collections, as needed.
3. Operate and perform basic troubleshooting for computers, scanners, printers, and copy machines such as removing jammed paper, adding toner, and calling for service and supplies.
4. Open the library for service or close the library, ensuring that the building is secure and that materials and equipment are properly stored and secured.

MARGINAL DUTIES:
1. Assist Principal Interlibrary Loan Assistant in ILL activities, including PC, HELIN and outside requests. 
2. Perform basic and intermediate computer and other technological functions, including scanning, MS Office activities, managing databases, creating, analyzing and integrating spreadsheets, creating mail and envelope merges, and importing graphics and other information into a document. 
3. Produce correspondence and documentation through typing, word processing, formatting, use of charts, graphs and other visuals, collating, photocopying, binding, etc., according to the standards of the department and the College; proofread for content, language and grammar. 
4. Perform all other duties as may be required.

EDUCATION AND EXPERIENCE REQUIRED: High school diploma or equivalent.  Experience with HELIN and/or Innovative Interface, Inc. system.  Priory library or office experience, and/or a combination of education and experience. Technology (MS Office, digitization, etc.) skills preferred.

Send letter of application and resume to hr@providence.eduand include the exact title "Library Commons Assistant" in the subject line or mail your resume to Human Resources, Harkins Hall, Room 407, Providence, RI, 02918.  

Providence College is a Roman Catholic, four-year, liberal arts institution founded by and operated under the auspices of the Dominican Friars.  The College especially welcomes applicants who can affirm and enhance its mission.  Providence College encourages applications by women and persons of color.

An Affirmative Action/Equal Opportunity Employer

Added to the library website 30 July 2007