SUPERVISOR:   Coordinator of Web Services and Reference Librarian

OVERVIEW:    This position serves from the Information Station (i.e., the enhanced reference desk) to provide the full range of library commons services, including reference /research services and productivity services (computer hardware, software, digitization services, etc.). The position assists in-library and remote patrons in identifying and using the library’s print and electronic resources, as well as appropriate technology tools, during night, weekend, and some daytime hours; teaches library instruction classes; and assists in updating/maintaining the library’s Web pages. In addition, the incumbent consults with the access services staff on duty about the necessity of closing the library due to inclement weather. (Before any decision is made, contact will be made with the 1. library director, 2. executive assistant to the library director, 3. access services librarian, or 4. coordinator of reference services).

ESSENTIAL DUTIES:
1.   Provide the full range of library commons services, including reference /research services and productivity services (computer hardware, software, digitization services, etc.), including collaboration with other professional, paraprofessional/support and student staff. Time spent: 45%

2.  Assist College students, faculty, staff, and administrators, as well as members of the local community, in identifying and using the library’s print and electronic resources, both in person and over the phone; assist patrons in using and evaluating online sources, especially the library’s electronic databases and Internet resources; provide reference service via both virtual- and e-mail reference and at the information desk, as well as at the reference desk and elsewhere in the library and on campus; instruct patrons in using library computers and  perform basic troubleshooting. Time spent: 40%

3. Teach library instruction classes. Working with the reference /instruction librarian, communicate with faculty about their instructional needs; prepare handouts and other instructional materials; teach classes; evaluate effectiveness of instruction. Time spent: 10%

4. Assist with updating/maintaining the library’s Web pages, in consultation with the web services coordinator. Time spent: 5%

5.  Other duties as assigned.

MARGINAL DUTIES:
Participate in developing the print and electronic reference collection, including weeding and recommending titles for purchase.

EDUCATION AND EXPERIENCE REQUIRED

• Master of Library Science degree or equivalent from an American Library Association-accredited institution required.
• Experience in the following areas preferred: academic library, HELIN and'or Innovative Interfaces, Inc., system, computer hardware and software

PHYSICAL CHARACTERISTICS: